BENEFITS AND RISKS OF OUTSOURCING IN INFORMATION AND COMMUNICATION TECHNOLOGY1

Abstract

As a result of the globalization and rapid changes in technology, the increased competition has led to some various structural, behavioral and functional changes in the enterprises. The significant changes occurred in the business process in parallel with the rapid development of information and communication technologies. The new technologies has allowed the enterprises to focus on the core competencies and to have other companies perform non- core activities in different parts of the world. The outsourcing application has come out as a result of outsourcing non-core competencies by a enterprise and performing the activities that can be done better than its competitors. This study gives analyses of the reasons, the risks and the problems that are presented to the enterprises of our country by outsourcing in the field of information and communication technologies. For this purpose, based on secondary sources (official and non-governmental organizations, work, years of data and indicators, articles, research, etc.), literature work in the current situation will be analyzed